SHIPPING & RETURNS

At Sour Delusions, we strive to deliver your sour goodies to you as quickly and efficiently as possible. Please read our shipping policy below for more information on our shipping procedures and guidelines.

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Processing Time

• Orders are processed within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Methods and Delivery Times

• We offer standard and expedited shipping options. Delivery times vary based on your location and the shipping method selected at checkout.

• While we aim to provide tracking information for all shipments, there may be instances where tracking is not available. We appreciate your understanding in these cases.

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Shipping Costs

• Shipping costs are calculated at checkout based on the weight of your order and your shipping destination.

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International Shipping

• We do offer international shipping. Please note that delivery times and shipping costs for international orders may vary based on the destination. Customers are responsible for any customs duties or taxes that may apply.

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Lost or Damaged Packages

• If your order arrives damaged or is lost in transit, please contact our customer service team at info@sourdelusions.ca within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

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Incorrect Address

• Please ensure that your shipping address is correct at checkout. Sour Delusions is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you've entered an incorrect address, please contact us immediately at [insert email] to update your information before the order is shipped.

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